Refund & Cancellation Policy
At The Gaj, we aim to be fair and transparent with our refund and cancellation terms.
Cancellation
- A refund is applicable only if the booking is cancelled at least 10 days prior to the check-in date.
- Cancellations made within 10 days of check-in are non-refundable.
Postponement
- Reservations may be postponed up to 6 days prior to check-in, subject to availability.
- Revised dates will be accommodated based on room availability and prevailing tariffs.
No-Show / Early Check-Out
No refund will be provided for:
- No-shows
- Early check-out
- Unutilised services or meals
Refund Processing
Approved refunds (if applicable) will be processed within 7–10 working days to the original mode of payment.
